privacy policy

We have a pretty simple approach to data protection and privacy, which can be summarized as follows: You should know exactly what we do with your information This Privacy Policy is designed to give you full transparency regarding our data protection practices. If there’s anything that’s not clear from this Privacy Policy, please feel free to email us at You should have full control over your information We’ve designed the Website to give you control over the information you publish and share using Onlyhitss and other sites and services to which you connect your Onlyhitss account. Please take full advantage of these tools and make sure you only share what you want to share.

1.Information we collect about you - We collect information about you from various sources: Information provided by you, You don’t need to provide us with any personal data in order to visit the Website. However, certain Services do require that you register for a Onlyhitss account and, by doing so, you will provide us with certain information,

2.Essential information - When you register any kind of Onlyhitss account, you will need to provide your email address,and choose a password. In addition, if you purchase a Subscription, you will also need to provide your real name, billing address and payment verification information.

3.Non-essential information - Your Phonenumber if you wish to provide it.

4.Information from correspondence - You will provide certain personal data if you contact us by email, use any of the webforms on the Website, or contact us by mail, fax or other offline means.

5.Survey information - If you participate in any survey, you will provide certain personal data as part of your response, unless you respond anonymously.

6.Information that you post - You may provide personal data when you share playlist, or when you post comments, or contribute to community discussions.

7.Information we collect automatically - There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytics services as described in our Cookies Policy. This information includes but is not limited to:

1.the Internet Protocol (IP) address of the device from which you access the Platform (this can sometimes be used to derive the country or city from which you are accessing the Platform)
2.the site that you visited immediately prior to visiting the Website
3.the specific actions that you take on the Platform, including the pages that you visit, streaming, downloading tracks, posting a comment, or performing a search any search terms that you may enter on the Website the time, frequency and duration of your visits to the Platform your browser type and operating system the nature of the device from which you are accessing the Platform, for example, whether you are accessing the Platform from a personal computer or from a mobile device and its device-ID
4.your location data (e.g. GPS) when using Onlyhitss Apps,information collected through cookies and similar technology, as described in our Cookies Policy
5.information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message

We use the information that we collect about you for the following purposes:
1.Use of and interaction with the Platform - To operate and maintain your Onlyhitss account, and to provide you with access to the Website and use of the Apps and any Services that you may request from time to time. Your email address and password are used to identify you when you sign into the Platform. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.
The comments that you post and/or the other contributions that you make to the Platform. To seek your participation in surveys, and to conduct and analyze the results of those surveys if you choose to participate.

2.To provide you with technical support - To respond to you about any comment or enquiry you have submitted.
To provide other users with data regarding people's listening behavior of their sounds, i.e. streaming and downloading their sounds or playlists or following their profiles.
To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law.

If you purchase a Subscription, your name, address and payment verification information will be used to process your account subscription and renewals and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption. Onlyhitss also complies with the Payment Card Industry Security Standards. Your email address will be used to send you service updates and notifications regarding your account, and (if you have elected to receive them using your account preferences) newsletters, marketing messages and certain email notifications. For information about how to change your preferences, and to unsubscribe from newsletters, marketing messages and email notifications.

3.Improving and customizing the Platform and advertising -To analyze the use of the Platform, and the people visiting the Website and using the Apps and Services, in order to improve Onlyhitss and customize it to your needs and interests. To show you interesting Onlyhitss ads, when you visit third party websites. When you see our ads on a third party website or apps, we or third party services we engage for this purpose, may collect information your browser or mobile app makes available when seeing the ad (e.g. ip-addresses, referral URL, browser details, timestamp of request).

Third party websites or apps may also allow us to measure the success of our ads on their websites. This may include e.g. whether a click converted to an actual purchase of a Subscription. Please see the privacy policy of such third party websites to understand what data may be collected and how to opt-out. To show you ads on behalf of advertisers, we use information that you make available to us when you interact with the Platform (e.g. by listening, liking or creating playlists), including location data, together with information you provide to us through the Platform, To customize your use of the Platform and/or the content of any email newsletter or other material that we may send to you from time to time.For other purposes, provided we disclose this to you at the relevant time, and provided that you agree to the proposed use of your personal data.

We will not share your information with any third party, except as described in this Privacy Policy (including our Cookies Policy). There are circumstances where we may need to share some of the information we collect about you or which you provide to us - these circumstances are as follows:

1.With your consent - We will disclose your information if you have explicitly agreed that we may do so. We will make this clear to you at the point at which we collect your information.

2.Users of our API - Onlyhitss has an open API, which enables application developers to integrate elements of the Platform into exciting new apps. Some of these developers may be located outside of Your Economic Area. Any information that you choose to make public on the Platform, including your profile information and any playlist, may be accessible to these developers. Please bear this in mind when deciding what information to publish on your profile.

3.Advertisers - may use third party services to ensure their ads are properly served and to measure the success of their campaigns on websites and apps. We allow these services to collect and use the information for such purposes.

4.As aggregated data - We may aggregate your personal data with similar data relating to other users of the Platform in order to create statistical information regarding the Platform and its use, which we may then share with third parties or make publicly available. However, none of this information would include any email address or other contact information, or anything that could be used to identify you individually, either online or in real life

5.If required by law - We will disclose your information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.

6.In the context of a business transfer - We may transfer your information to any person or company that acquires all or substantially all of the assets or business of Onlyhitss, or on a merger of our business, or in the event of our insolvency.

In common with most websites, we use cookies and other standard Internet technologies to help us improve the Website and the Apps and Services we provide.The Cookies Policy also includes information about how you can block or disable third party cookies (which we only use for the purposes of analyzing the use of our Platform and optimizing the content on our Platform), and how to opt out of other technologies such as bug reporting within our mobile apps.

Ads displayed to you are in some cases provided by third parties. These may and as far as allowed by your settings or your device, use information about your visit and interaction with the Platform in order to show you personalized ads of products and services that may be of interest to you. Personal information such as your name or email address will not be shared with these.We have done our best to provide you with as much information as possible about our use of cookies and similar technology. If you choose to use the Platform without blocking or disabling these cookies or opting out of other technologies as described in our Cookies Policy, you will indicate your consent to our use of these technologies and to our use (in accordance with this Privacy Policy and our Cookies Policy) of any personal data that we collect using these technologies.

As described above, most of the personal data and other information you provide to us can be accessed and updated in the Settings page of your Onlyhitss account. If you wish to access, amend or delete any other personal data we hold about you, or if you have any objection to the processing of any personal data that we hold about you, please contact us at, or the address provided below. If you ask us to delete your account (either via the Settings page or by email), we will do so within a reasonable period of time, but we may need to retain some of your personal data in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.

Onlyhitss is not intended for use by children. Anyone under the age of 13 is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately at

If you have questions about this Privacy Policy, want to suggest changes to this Privacy Policy or want to know, what information we store about you, please contact us by email at, or write to us at: Onlyhitss Head Office No.100 Upcot Road Maskeliya Central Province Srilanka

Last Amended: 13 Feb 2013

Link to prior versions
You will find a link to prior versions of our Terms of Use below.
Feb 2013